At Buildmate, we stand by the quality of our products and ensure that our customers receive reliable items. Our warranty coverage follows the supplier or brand’s given warranty, which may vary depending on the manufacturer.
Warranty Coverage
- Each brand has its own specific warranty terms and duration.
- The warranty period, coverage, and claim process will be based on the supplier’s policy.
- Warranty applies only to manufacturing defects and does not cover misuse, wear and tear, or improper handling.
How to Claim Warranty
Check the Warranty Terms
- Refer to the manufacturer’s warranty card or official product listing for coverage details.
Prepare Your Proof of Purchase
- Ensure you have your official receipt or invoice as proof of purchase.
Contact Us
- Reach out to our customer service team for assistance.
- Provide product details, proof of purchase, and a description of the issue.
- Processing & Resolution
- We will coordinate with the supplier or brand for verification.
- Warranty claims will follow the terms and conditions set by the respective brand.
Important Notes
- Warranty claims are subject to approval based on supplier evaluation.
- Replacement or repair will depend on the brand’s policies.
- Some brands may require direct warranty claims through their service centers.
For further inquiries, feel free to contact us. We are here to assist you with your warranty concerns!